Shipping & Returns
Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
Standard Ground Delivery Orders should arrive within 4-6 business days
Orders over $100.00 will recieved free ground shipping within the continental United States, with the exception of Outdoor Field Equipment and "System Equipment", such as Basketball Goal Systems, Volleyball Net Systems and Portable Pitcher's Mounds. Please call for freight quotes for Outdoor Field and System Equipment.
We currently do not allow international shipping of our products.
Please call a Customer Service Specialist at 1-800-962-8347 if you have any questions.
Exchange & Return Policy
All products must meet the following requirements in order to be returned:
New, unused merchandise in its original packaging may be returned within 30 days of purchase, for a full refund when accompanied by the receipt. Christmas gifts may be exchanged through January 31st of the following year.
We will not accept returns on Bats unless the Bat has not been hit, and is in its original plastic wrapping.
Custom-ordered merchandise is NOT returnable or exchangeable under any circumstance.
Please do not return defective or broken products. All Warrantee matters go directly through the manufacturer (Manufacturer contact information is included in the package).
Personal items such as jocks, girdles, underwear and swim wear are not returnable/exchangeable for any reasons except for shipper error. Other Items that are not returnable, include: Sharpened Ice Skates, Worn Gloves and Taped Sticks.
Due to the nature of Wooden Products, wooden hockey sticks, wooden hockey blades, and wooden baseball bats are not warrenteed against breakage.
All Aluminum and Composite Bats are warrenteed through the manaufacture ONLY. Please keep your receipt.
Defective merchandise, returned with a receipt may be repaired or replaced as a store manager deems appropriate.
All merchandise returned in store requires both a receipt and valid identification with picture.
WEBSITE Returns: If you would like to do an exchange or if you have recieved an incorrect item we will gladly provide a return label. All other returns will should be sent to 10100 Watson Road, St. Louis, MO 63127. We will contact you when we recieve the returned item. At that time we will issue a refund on the purchase.
All return labels expire 24 hours after being sent so please print out label before that time expires as we will not send a replacement.